Everest Ltd | www.everest.co.uk Reviews

Everest Windows

About

Everest Home Improvements (branded as Everest) was the first of the big nationals established in the year 1965. David Kingsley, Josh Manches, Lewis Golden and Sidney Manches started the original firm as Home Insulation Ltd, but within a few years they took on their now famous name in preparation for the heightened consumer demand for secondary glazing. Back then, homeowners were looking to modernise and protect as best they could from the draughts seeping through their casement and sash windows. Everest’s rise to mainstream success was spearheaded throughout the 1980s through their memorable advertising campaigns featuring Ted Moult. This torch has been passed on in the modern day to Craig Doyle.

Performance

Better Capital Llp took ownership in March 2012. They also control M-Hance, Northern Aerospace, Omnico and SPOT. Better Capital will be pleased to have this major brand on their books, but they may perhaps be a little cautious with their financials. Everest’s 2017 results haven’t been posted as yet, but in 2016 they recorded revenue of £112.32 million (previous was just under £123m). Both Anglian and Safestyle enjoyed gains and so the pressure is on here to do the same. Everest’s site at www.everest.co.uk is however the busiest of the bunch (Alexa UK: #12,019) and they have helped 2 million customers that is another high. Current social media following counts are 8800+ (FB) and 7800+ (Tw).

Products

The 3 main specialties are conservatories, doors and windows. Within their more products page there are other home improvement options including artificial grass, driveways, roofline and security. It is clear of course that windows is core to the business. They have always been one of the key movers in this sector, as seen when they were the first major brand to champion triple glazing in December 2013. They are always looking to push other technologies such as GrabLock that they developed with Yale. Every such purchase holds the Made in Britain marque. Their conservatories and windows are made in their Sittingbourne factory whilst in Treherbert (Wales) their aluminium and timber builds are crafted.

For window guarantees, 10 years is the standard. There is then lifetime on decolourisation of the UPVC casement and tilt & turn, as well as against condensation and fog between the panes of sealed units. Lifetime for reference isn’t included with the essentials range. 25 years applies to the decolourisation of the profile of aluminium and then 30 years against fungus and rot on timber casement, dual turn and sash. There is finally a 5 year guarantee specific to paint and stain finishes on timber. Guarantees are transferable, but the fee isn’t disclosed. To reassure on quality, an impressive 9 trade association memberships have been take on. This includes BFRC, CTSI, Conservatory Association, FENSA, GGF, Institute of Customer Service, Interlay (block paving), TGAS and TrustMark.

Reviews

Everest Feefo Score…
As of Jan 2018, they had received 195 reviews. Of which, the share of 5 star ratings was 78% and the share of 4 star ratings was 17%.

Everest Trustpilot Score…
As of Jan 2018, they had received 2723 reviews. The TrustScore was 81%.

Spread the Cost

The payment plan offered here is called Everest Home Solutions where they have teamed up with Barclays Partner Finance and Creation Consumer Finance. Proceeding with whichever lender of these is selected will pass on an additional product discount. The minimum deposit is set from 10% onwards and there will be nothing else to pay until 1 month after installation. The representative example provided is 19.9% APR. Not much further details are provided beyond this. This isn’t one of the more competitive window finance deals on the market. It is quite strange that Safestyle also uses Barclays and yet they are able to offer 0% deals across a number of determined periods.

Support

You can reach their support team on matched times whether you are querying quotes or asking about existing fitted products. The business hours run as Monday to Friday (8am-9.30pm) and Saturday to Sunday (9.30am-8pm).

The Discounts

It is not clear what discounts will be made available across 2018. This page was composed in the opening month when there was a January sale, but this is ending on the 5th February. They had been offering up to 50% on door and window purchases (signature range and not Elite) plus also 25% on conservatories. When this ends they may skip back to before when they just had a few items up for sale in their Price Drop section. We’ll come back to report on any developments.

The Quotes

The validation period on new quotes is short at just 14 days. There is also a Price Promise, but this too is short at 7 days. For the Price Promise if you shop around and find the same product cheaper then they’ll cut their pricing to match it. If you were thinking about receiving a full quote then we’d advise arranging this last due to the shorter periods in place. When you do actually proceed with a purchase, you can expect a speedy installation time of 4 weeks.

The Windows

Energy Ratings…
A++ for triple glazing.
A+ for double glazing.
*These ratings are specific to UPVC in available styles.

Materials…
Aluminium, timber and UPVC.

Sound Reducing Windows…
Little info is shared on the sound protection options available. When you do buy triple glazing you can benefit from a reduction of 35db. For double glazing there is no such quoted figure. We’d assume that this would float around the 30db region. In one section of the site there is a note of a Noise Reducing option, but no specifics. This would likely be an optional choice on double glazed.

Styles and Sub-Styles…
Bay, Casement, Dual Turn, Georgian Bars (cottage style), Sash, Secondary Glazing, Tilt & Turn.

Window Customisation…
For UPVC, there are 11 varied colours. These can really stand out, especially the Black Woodgrain finish that is pictured above. There are 10 wood finishes and 5 aluminium shades. Dual colours are also available. Whilst there are no dedicated pages, you can opt for various decorative and obscure window finishes. There doesn’t appear to be any coverage for custom shapes. In most areas of the site they don’t expand on their products in great detail. There is for instance no explanations on the differences between the Essentials, Elite and Signature ranges. There are also no examples of the framing choices. We have requested a brochure and so should know the ins and outs soon.

Last Updated: January 26th, 2018.

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Average rating:  
 1 reviews

Great company to deal with. More than happy with the product.